Reference

Terms and Conditions That Govern Your puma178 Account

Every account on puma178 operates under these terms — they set out what you can do, what we commit to, and how disputes are handled. Reading them carefully before you start is the single most useful thing you can do for your account.

Applies to all account typesCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessAccount-holder responsibilitiesSubject to periodic updates

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What These Terms Actually Cover

puma178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you create an account and continue for the lifetime of that account. They cover how your account is opened and verified, how deposits and withdrawals work through DANA, OVO, and GoPay, what conduct is acceptable inside the platform, and how we

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handle disputes. A few things worth noting up front: puma178 reserves the right to suspend accounts where information provided at registration cannot be verified. Withdrawals processed through OVO or GoPay require the receiving wallet name to match the registered account name — mismatches trigger a manual
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review step before funds are released. Any activity that appears to abuse promotional conditions or manipulates account balances through coordinated behaviour may result in account restriction pending investigation. We update these terms when operational or legal requirements change. When that happens, we publish the revised version
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here and the continued use of your account after the update date counts as acceptance. If you disagree with a revision, the correct step is to contact our support team before using the account further. These terms do not override applicable local law; where Indonesian consumer
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protections apply, those protections remain in force.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, a restriction placed on your account, or how a withdrawal rule applies to your DANA or OVO wallet — our support team handles all of that. Reach out through any of the channels below and describe your account situation clearly so we can give you a direct answer rather than a generic response.

HOW WE HANDLE THIS

Our Commitments Under These Terms

These terms are not one-sided. Here is how puma178 holds up its end — what we do with your data, how we secure your account, and what you can request at any point.

Account Data Handling

We collect only what is needed to verify your identity and process transactions through DANA, OVO, and GoPay. We do not sell your personal data to third parties.

Account Security Practice

Login sessions use OTP verification tied to your registered mobile number. Unusual access patterns trigger an automatic hold while our team reviews the activity.

Data Retention Policy

Transaction and account records are retained in line with applicable requirements. You can request a summary of the data held against your account at any time through support.

Requesting Term Changes

If you believe a term has been applied incorrectly to your account, raise it via live chat or email. We review each case and reply with a documented outcome, not a scripted response.

Common Questions About puma178 Terms and Conditions

These are the questions we actually get from account holders in Indonesia — about how the terms work in practice, what happens at key account moments, and where to go when something is unclear.

The core terms are the same across all wallets. The difference is in the wallet name matching rule — your OVO or DANA account name must match your registered account name or the withdrawal goes to manual review.

We publish the updated version on this page with a revision date. Continuing to use your account after that date means you accept the new terms. If you do not agree, contact support before logging in again.

Yes. Send a request through live chat or email with your account ID. Our team will compile a summary of the information held against your account and send it to your registered contact.

Common breaches include providing false identity details at registration, using multiple accounts, and attempting to manipulate transaction records. Each is investigated individually before any account action is taken.

Start with live chat — describe the decision and the clause you believe was applied incorrectly. If the chat resolution does not satisfy you, escalate in writing via email and we provide a documented review outcome.

These terms apply to all accounts where access is permitted under local law. Availability depends on your region and applicable Indonesian regulations — the same terms apply regardless of which city you are in.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFair Play Policy InfoFAQ

Terms and Conditions That Govern Your puma178 Account

How to Reach Us About These Terms

Our Commitments Under These Terms

Account Data Handling

Account Security Practice

Data Retention Policy

Requesting Term Changes

Common Questions About puma178 Terms and Conditions

01 Do these terms apply differently if I deposit via DANA versus OVO?

02 What happens to my account if puma178 updates these terms?

03 Can I request a copy of the data puma178 holds on my account?

04 What counts as a breach of these terms?

05 How do I dispute a decision made under these terms?

06 Are these terms valid for players in Bekasi or Tangerang?

Terms & Conditions

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