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How puma178 Handles Your Personal Information

Your account data — from login credentials to the e-wallet details you link for DANA, OVO, or GoPay deposits — is handled with clear, documented practices.

Account data protectionE-wallet privacy: DANA, OVO, GoPayYour data access rightsCookie and session controlsContact path for data requests

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What Data We Collect and Why

puma178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process transactions, and maintain your account securely. This includes your name, contact details, login history, and the e-wallet identifiers you use when sending funds via DANA, OVO, or GoPay. We

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do not store your full e-wallet PIN or passwords — only the transaction reference data that confirms a deposit or withdrawal was completed. Session data, device type, and IP address are logged to help us detect unusual access patterns on your account. Data related to your
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activity on the platform — such as which sections you visit or how long a session runs — is used to improve how the service functions, not to sell to third parties. Where local law applies and eligible regions are involved, we align our data practices
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with applicable data protection requirements. You can ask us to review, correct, or delete the personal data we hold. Requests are handled through our support channel, and we aim to respond within a reasonable period. For players in Bekasi and Tangerang who access the platform via
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mobile, session tokens are stored locally on your device to keep your login active — you can clear these at any time through your browser or app settings.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage What You Share

Every layer of our data handling — from the moment you enter your details to the point your withdrawal lands in your OVO or GoPay wallet — is designed around minimising what we store and protecting what we must keep. Account passwords are never stored in plain text, and payment references are kept only as long as needed for transaction verification and dispute resolution.

Cookies and Sessions

We use session cookies to keep you logged in across pages. You can block or delete these through your browser settings, though some account functions may be affected if cookies are off.

Account Security

Login activity is monitored for unusual patterns — multiple failed attempts or access from a new device will trigger an OTP verification step before your account opens.

Data Retention

We keep your account data for as long as your account remains active. When you request deletion, we remove personal identifiers from active systems and archive only what local compliance rules require us to retain.

Who to Contact

Data-related requests — access, correction, or deletion — go to our support team. Reference your account email so we can match the request to the right record without delay.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or remove the personal data we hold on your account, our support team handles these requests directly. You do not need to go through a third party — just contact us through one of the channels below and we will walk you through the process step by step.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from people who want to understand how their data is used, stored, and protected on puma178. Each answer covers a specific part of our data practices so you know what to expect.

We collect your name, contact details, and the e-wallet identifiers you use for DANA, OVO, or GoPay transactions. Login history and session data are also recorded to keep your account secure.

We do not sell your personal data. We share information only where required by applicable law or to process your transactions through payment rails like DANA, OVO, and GoPay.

Contact our support team via live chat or email with your registered account details. We will confirm the request, verify your identity, and respond with a summary of the data we hold.

Yes. Submit a deletion request through our Account Help Portal or email support. We remove personal identifiers from active systems, retaining only what local compliance obligations require.

Session cookies keep you logged in across pages. On mobile, tokens are stored locally on your device. You can clear them through your browser or app settings at any time.

Our data practices apply to all accounts. Where local law in eligible regions sets additional requirements, we align with those rules. Access to the platform depends on local law and eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How puma178 Handles Your Personal Information

How We Protect and Manage What You Share

How to Reach Us About Your Data

Frequently Asked Questions About Your Privacy

01 What personal information does puma178 collect when I open an account?

02 Does puma178 share my data with third parties?

03 How can I request access to the data puma178 holds about me?

04 Can I ask puma178 to delete my personal data?

05 How does puma178 handle cookies and session data on mobile?

06 Does this privacy policy apply differently depending on my region?

Privacy Policy

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